
Booking Terms & Conditions
This is a booking for a one on one lesson. I only have a certain amount of session slots available throughout any given week and the venues I use are hired in advance. Booking priority is given to students who book most regularly.
I angle my booking policy with this in mind.
-- Please --
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Please pay by bank transfer within the day of your confirmed booking/s if within a week of booked slot. (The slot/s will become open again the following day if payment is not received).
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Please get back to me in a promptly manner if you are offered a time slot. Poor communication will leave you as a lower priority when booking in the future or could even see you dropped as a student.
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You may book a single session or a block of sessions back to back or throughout any given month. (If you book a block we can arrange the dates immediately or leisurely going forward). I tend to book late in any given month for the whole of the next month. You may pay for all dates upfront or at least one week in advance of your lesson.
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The venues must be paid for whether or not you turn up. In every case booking a time slot makes it unavailable for others to book. As such, there are no refunds for cancellations so please be sure that you're able to commit to your sessions date & time upon booking.
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You may however re-arrange a session as long as there's at least 3 full days notice leading up to the lesson you wish to change.
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You can currently pay a discounted fee for each lesson when booking four or more 55min lessons in a single month when the venue is Horsell or Water Rat studios (Does not apply to my home lessons). You may either pay all fee's in full upfront before said month begins to receive this discount or alternatively you may pay usual rates for most lessons during the month with the very last one being discounted appropriately.
-- If paid upfront --If you've used the discount but cancel a lesson late, your fee will be swallowed but other lessons during month continue as is. If you cancel with good warning and we're unable to find an alternate slot within the same month so that lesson numbers ultimately fall beneath four, then the discount will be retroactively removed and lessons will revert to being full price for the month. (Currently-Revert from £34 back up to full £36). If this cancelled lesson is the fourth or last lesson of the month then the difference will have to be made up in the following month.
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Lessons are run on a tight schedule so please aim to be on time. Lessons run to 55 minutes. Missed time can't be replaced as lessons will finish on schedule ready for the next student. If you're early please wait until your session begins. There are usually 5 minute buffers in between lessons.
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It's rare that I need to change days but sometimes I need to change times, with usually plenty of warning, so please try to be as flexible as you can. Thank you.
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If for some reason I have to cancel the lesson myself, you will be offered a full refund or a chance to re-book your session.
-- Thank You --