Booking Terms & Conditions
This is a booking for a drum lesson. Booking priority is given to students who book most regularly.
I angle my booking policy with this in mind.
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After the first lesson, all lessons are booked in blocks of a minimum of 4 and paid for upfront----Time slots can be scheduled at the time of payment or at your leisure going forward.
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Weekend rates are higher. You’re welcome to mix weekday and weekend slots as availability allows. If you switch from a weekday to a weekend slot, the weekend rate applies. If you switch the other way, any overpayment is credited to your balance for future lessons.
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I won't initiate lessons if the fee is still outstanding. I won't attend Home lessons if the fee is still outstanding.
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I will attempt to give you a fixed timeslot if you request it and are booking at least one lesson per week, though I would ask you to remain as flexible as possible as I may contact you to shift slots from time to time. All other timeslots are treated as first come, first serve.
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Please get back to me in a promptly manner if you are offered a time slot. Poor communication will leave you as a lower priority when booking in the future or could even see you dropped as a student. Similarly with poor fee settling practice.
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There are no refunds for cancellations on the day of your booking. No exceptions. Booking a time slot makes it unavailable for others to book rendering the session lost. Please be sure that you're able to commit to your sessions date & time upon booking.
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You may however re-arrange a session as long as there's at least 2 full days notice leading up to the lesson you wish to change.
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If for some reason you have paid for a block but have not arranged any time slots and change your mind about taking lessons I will refund you fully. Once timeslots have been scheduled and reserved for you the payment becomes committed and non-refundable.
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Lessons are run on a tight schedule so please aim to be on time. Lessons generally run to 55 minutes or 30 mins. Missed time can't be replaced as lessons will finish on schedule ready for the next student. If you're early please wait until your session begins. There are usually 5 minute buffers in between lessons.
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Students are expected to bring their own drum sticks when coming to me from lesson 5 onwards.
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It's rare that I need to change days but sometimes I need to change times so please try to be as flexible as you can. Thank you.
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If for some reason I have to cancel the lesson myself, you will be offered a full refund or the fee can be added to your balance to pay for the next unpaid lesson.
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